Hire guide: vetting an independent GxP or regulatory consultant
Neutral, practical checks you can run before engaging any consultant – including firms listed here. Nothing below is legal advice; your own quality unit remains accountable for decisions.
1. Define the scope before you search
- Write down the regulation set (e.g. 21 CFR 210/211, EU GMP / EudraLex Volume 4, ICH E6, ISO 13485 / QMSR), product type, and deliverable (audit report, CAPA plan, validation package, dossier section).
- Decide whether you need on-site presence (sterile operations, mock inspections, QP certification on site) or whether remote work is acceptable.
2. Verify claimed qualifications at the source
- Auditor certifications – ASQ offers public information on the Certified Quality Auditor (CQA) and Certified Biomedical Auditor programmes: asq.org/cert/quality-auditor. Ask for certificate numbers and check them with the issuing body.
- EU Qualified Persons – the QP role and batch certification are defined in EU GMP Annex 16 (EudraLex Volume 4). Manufacturing/import authorisations can be checked in EudraGMDP. Confirm which authorisation(s) the QP is or will be named on.
- Regulatory affairs – RAPS describes the Regulatory Affairs Certification (RAC): raps.org. A credential is a starting point, not proof of experience with your product type.
- "Former FDA" claims – ask for dates, district/office and role, and how recently they left; investigators' experience differs widely by program area.
3. Check relevant, recent experience
- Ask for anonymised examples of comparable work (e.g. a redacted audit report or CAPA plan template) and references you can call.
- For remediation work, review the public record of the issue you are addressing. FDA publishes warning letters and inspection/citation data on the FDA Data Dashboard; ask the consultant how they would respond to the specific citations.
- For CSV work, ask how they apply FDA's risk-based Computer Software Assurance guidance and EU GMP Annex 11, rather than generic scripted testing.
- For sterile and aseptic work, ask how their approach maps to the revised EU GMP Annex 1 and its contamination control strategy (CCS) requirement.
- For device QMS work, confirm familiarity with FDA's Quality Management System Regulation (QMSR), which incorporates ISO 13485:2016 by reference.
- For GCP audits, ask how they have adapted to ICH E6(R3).
4. Independence and conflicts of interest
- Ask whether the consultant has audited, worked for, or holds a commercial interest in the supplier, CDMO or software vendor being assessed.
- An auditor should not be auditing their own previous work. For mock inspections, prefer someone not involved in building the system under review.
5. Contract essentials
- Confidentiality agreement and data-handling terms (especially if they will access GxP records or systems).
- Clear deliverables, timelines, acceptance criteria and who signs what – consultants advise; your quality unit approves.
- Professional indemnity insurance appropriate to the work; subcontracting rules; ownership of work products.
- For QP services: a written agreement defining responsibilities consistent with Annex 16 and your authorisation.
6. Red flags
- Guaranteed inspection outcomes or "483-free" promises.
- Reluctance to name who will actually do the work.
- Templates offered as a substitute for understanding your process.
- Credentials that cannot be verified with the issuing body.
Links point to public sources maintained by regulators and professional bodies; check them for the current versions.
— The GxP Roster team